Google review requests for HVAC and plumbing companies

Service calls, installs and maintenance plans all end with an invoice. That invoice is the perfect trigger for a review request — and LocalReview Direct can send it automatically.

What gets in the way for hvac and plumbing companies

  • Dispatchers and techs are too busy to follow up after every call
  • Seasonal spikes mean months of great work with no new reviews
  • Review counts fall behind larger regional competitors

How it runs day to day

Step 1

A paid invoice in QuickBooks, Stripe or PayPal triggers the request

Step 2

The customer receives one text with your Google review link

Step 3

Delivery, clicks and opt-outs are tracked in your dashboard

Example message

Hi Marcus, thanks for trusting Ridgeline Heating & Air with your system today. A quick Google review helps a lot: {link} Reply STOP to opt out.

Your own business name and review link are used. Customers must have agreed to receive texts from you first.

Common questions

Does it work with maintenance agreements?

Yes — any completed, paid job can trigger a request, including recurring maintenance visits.

Can we delay the message?

Yes. Set a delay so the request lands a couple of hours after the tech leaves.