LocalReview Direct is run from Broken Arrow, so this is the market we know best. The businesses here are mostly owner-operators and small crews: the person quoting the job is often the person doing it and invoicing it afterwards.
For that kind of business, asking for reviews is the first thing dropped on a busy day. The work gets done, the invoice goes out, and the ask never happens — which is why strong local reputations frequently look thin on Google.
Automating the request fixes the timing problem rather than adding another task. One text after the job is complete and paid, one optional reminder, then nothing — with opt-outs and duplicate protection handled by the platform.